Soha's purpose, aims and values are reviewed annually by the Tenants' Forum and Soha staff. They are then approved by our Board.
Our Purpose
- To be excellent at providing and managing affordable homes and services in communities where people want to live
Our Vision
- To be one of the best Housing Associations in the country
- To be an Association where there is a genuine belief and commitment to working with residents to drive service improvement and improve their lives and the community
Our Values
Our values describe the way we work and our beliefs. These are:
- To be customer-focused first
- To recognise and respect people’s needs and aspirations
- To provide fair access and choice
- To be effective, imaginative and professional
Our Aims
Our purpose, vision and values underpin our five long term aims, which drive our strategic planning. Our aims are to:
- Have highly satisfied customers
- Empower and maximise the involvement of residents to make a difference
- Provide and maintain quality sustainable homes and communities
- Be an excellent organisation to work for
- Have effective and efficient management