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Involved residents in London

Soha is run jointly by residents and staff. This is called co-regulation.

Would you like to have a say in the way the company is run? If you are a Soha resident and would like information on getting involved, please complete the form on the Have Your Say page.

Click for information about our co-regulation model

Why get involved?

From Vic Breach, chair of the Tenants’ Forum

Vic Breach

I’ve been a Soha tenant since 1997, and in 2009 became the chair of the Tenants’ Forum.

We, as residents, can help to shape Soha’s services. I’m enthusiastic about this and I’d like to encourage everyone to get involved. All levels of involvement are valuable – from a five-minute Connect Club survey to membership of one of our Co-Regulation bodies.

Soha has been recognised nationally for their innovative work on resident involvement. If you are a Soha resident, you can be part of it. Your input could make a valuable difference to your home, your environment and to Soha’s policies.

Co-regulation in Practice

English subtitles now available 

Press the Closed captions 

(subtitles) button button and select from the list.


Resident Involvement Impact Report

Our Resident Involvement Impact Report is produced annually.  It tells residents what improvements are made to Soha’s services because they get involved.  It helps the Resident Involvement Officers evaluate the activities they organise and it reminds Soha staff that, by involving tenants, they are helping to deliver an excellent service.

Download or read the 2013-2014 report here (1.5Mb)

Download or read the 2012-2013 report here.(5.8Mb)

Resident Involvement Strategy

We’d like to say a big thank you to all the residents who helped with the development of our Resident Involvement Strategy. The strategy has now been approved by the Tenants’ Forum. To find out more, or to read a copy, call us on 01235 515 900 (or free from a landline on 0800 014 1545) or email us at

How to get involved

For further information on getting involved or just to have a chat about the options available to you, please complete the form on the Have Your Say page.