Tenant Inspectors are an independent group of residents, supported by Soha, who inspect Soha’s services and provide feedback to Senior Managers. The volunteers choose what to inspect and collect the data themselves. Soha acts on the recommendations made.
Tenant Inspectors are given free training and travel and carer expenses are paid. Is this something you think you could be interested in? Do you agree with any of the statements below?
- I like to get involved and do something about a problem
- I like to find out exactly what’s happening
- I like to be hands on, rather than just sitting in meetings
- I would like to help improve Soha’s services.
If so, becoming a Tenant Inspector could be just the role for you. For more information, please email Catherine Little in resident involvement.
Inspection Reports
So far, the Tenant Inspectors have completed seven inspections. You can see their reports by clicking on the links below. (These links will open into your PDF Reader in the current browser window. If you wish to view them in a new window or Tab, please right-click on the link.)
Responsive Repairs
Initial Tenant Inspectors' Repairs Report 
(PDF 115 KB)
Soha Response to TI Repairs Report (PDF 14 KB)
Voids
Initial Tenant Inspectors' Voids Report (PDF 100 KB)
Soha Response to TI Voids Report (PDF 8 KB)
Resident Involvement
Initial Tenant Inspectors' RI Report (PDF 335 KB)
Soha Response to TI Resident Involvement Report (PDF 14 KB)
Planned Maintenance
Initial Tenant Inspectors' Planned Maintenance Report (PDF 77 KB)
Estates Maintenance
Initial Tenant Inspectors' Estates Maintenance Report (PDF 155 KB)
Service Charges
Initial Tenant Inspectors' Service Charges Report (PDF 110 KB)
Anti-Social Behaviour
Initial Tenant Inspectors' Anti-Social Behaviour Report (PDF 101 KB)