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Lifeline Alarm Service

The Lifeline Alarm service can help you if you are older, disabled, or feel isolated or vulnerable and would like to continue living independently in your own home.  You can be sure that if you get into difficulty, you can contact someone 24 hours a day. 

To find out more, please contact our Lifeline Alarm Team on 01235 515900, or email housing@soha.co.uk.




What is a Lifeline Alarm?
The Lifeline Alarm unit is connected into a standard phone socket and an electric socket.  It provides a 24-hour link to a team of trained operators at a control centre.
The alarm works by pressing a button on the unit, or a pendant that you can wear.  You can then talk to an operator at the control centre.  The operator will then contact a family member, friend or neighbour, nominated by you, who has a key to your home.  If necessary, the operator can contact your doctor, the police or an ambulance. 

What is the cost?
There is a small installation fee and a monthly rental charge.  The Lifeline Alarm service is provided at the lowest possible price. 
The only additional cost of using the alarm is the cost of the phone call when you press the alarm button.