Soha produces a wide range of literature – some with direct input from Tenants. 

We aim to communicate with you in a clear way using plain English.

If you need any of our literature translated or on tape please contact Customer Services on 01235 515900 (freephone 0800 014 1545) or email housing@soha.co.uk.

Some of the different literature that Soha publishes is described below; or just click the buttons on the side menu to find what you require.

The Residents' Handbook

Soha's official tenant's handbook lists everything you need to know about being a tenant.

Service Leaflets

Individual informative leaflets about different Soha services and activities that together make up the Residents' Handbook.

Customer Promises

Leaflets explaining what to expect when work is being carried out on your home

Written by tenants for tenants

An independent team supported by us, the News Team writes and produces the Tenants Times newsletter 3 times a year. News Team Members will tell you what is going on within Soha and your local community. Team Members also help improve the way we communicate with you. Anyone can join the News Team or send it ideas for articles.

Are you interested in getting involved with the News Team? Tell us.