Soha is currently reviewing its policies. Policy document PDFs will be added to the list below as they are available. Each link will open as a PDF in your web browser. If you wish to view the files in a new window or tab, please right-click on the links.

PO02 Equality and Diversity  (209KB)
PO06 Lettings   (224KB)
PO07 Arrears Recovery   (206KB)
PO08 Repairs & Maintenance  (212KB)
PO10 Data Protection  (213KB)
PO11 Access to Personal Information   (205KB)
PO13 Complaints   (212KB)
PO18 Compensation   (204 KB)
PO19 Service Charges  (209 KB)
PO20 Customer Care  (211 KB)
PO28 Vulnerable Adults  (205KB)
PO30 Tenant Recharges  (208KB)
PO31 Anti-social Behaviour  (238KB)
PO32 Asbestos   (16KB)
PO33 Gas Safety  (204 KB)
PO34 Child Protection  (211 KB)
PO35 Domestic Abuse  (210KB)
PO36 Sheltered Housing   (212KB)
PO37 Environmental  (46KB)
PO40 Shared Ownership  (213KB)