Soha’s Residents’ Handbook, which we provide to all residents, has been reviewed by staff and tenants. It has been redesigned and now includes a handy folder with removable leaflets. This handbook is very detailed and lists everything you need to know about being a tenant.

It is written in plain English and is available on CD, in large print or in different languages. If you would like further information or help, please contact Customer Services on 01235 515900 or email us at housing@soha.co.uk.

The handbook is made up of Soha’s Service Leaflets, arranged into six sections. Each of the sections and the associated leaflets are listed below, along with other leaflets also available from Soha. There are also links to PDFs for online reading or for download.

The PDF files will open into your PDF Reader in the current browser window. If you wish to view them in a new window or Tab, please right-click on the link. A link to download the latest version of the free Adobe PDF Reader software is provided at the foot of this page.

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