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Home > About us > How we work > How we use your personal information

How we use your personal information

At Soha, we treat the personal information of our tenants carefully. We take all reasonable steps to keep your information secure and to only use it in accordance with law and the consent provided by you. We only share your personal information with  others when we have your consent, are required by law, or it is necessary to the administration of our tenancy agreement with you (for example repairs contractors and our survey company).

We recognise that meeting the needs of our tenants extends beyond simply meeting their housing requirements. As a result, we collect and process information about our residents to help us understand and identify other needs and related interests that they may have.

The Data Protection Act 1998 gives you rights in respect of how we process information about you – you can refer to the Information Commissoner's Office for further details. You can also exercise your rights or update your personal preferences by contacting:

The Data Protection Officer, Soha Housing, Royal Scot House, 99 Station Road, Didcot, OX11 7NN

Tel: 01235 515900 / 0800 014 1545 

Email: legal@soha.co.uk 

Our full Data Protection Policy can be found on this website or you can ask for a copy by contacting The Data Protection Officer using the details above. Please contact us if you have any concerns or questions about how we handle information about you.

Other uses of your data 

We would like to send you information about our activities, events and other services. This might include training, new services, opportunities to get involved and events in your local area, for example. 

Please complete this form if you would prefer not to receive information from us. By submitting this form you are consenting to us processing your information as outlined above and detailed in our Data Protection Policy.

Mandatory field

Data protection opt out form
Please tick if you do not wish to be contacted by:

Contact Us


Soha Housing
Royal Scot House
99 Station Road
OX11 7NN


01235 515 900
0800 014 15 45

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