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Home > Information > Privacy and cookies
Privacy and cookies

Privacy and cookies

We are committed to preserving the privacy of all visitors to this website. 

The following privacy policy is intended to demonstrate how we use and protect the information that you provide to us by using this site. By continuing to use the site, you consent to the collection, use and transfer of your information under the terms of this policy.

When you make an enquiry either from our website via an enquiry form or by email, you will be necessarily required to provide certain information about yourself including contact details.

We may also collect information about your usage of our website as well as information about you from faxes, telephone calls or other communications you send to us.

Use of your information

Your information will enable us to to provide further or up-dated information on topics that you have requested, either as a direct result of your request or in the future on a regular or ad-hoc basis. We may also use and analyse the information we collect so that we can administer, support, improve and develop our services.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to those services or services on our website. Further, where you have consented, we might also use your information to let you know by email about other services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

Disclosure of your information

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Cookies

A cookie is a small file that we store on your computer, if you agree to it. These cookies allow us to distinguish you from other users of the website, helping us to provide you with a good experience when you browse and allowing us to improve our site.

We currently use a single session cookie on our site. Session cookies are stored only temporarily during a browsing session and are deleted when the browser is closed. This session cookie allows us to see how visitors move around our site when they are using it. This helps us to improve the way our website works, for example by making sure users are finding the information that they need easily.

Some pages in this site make use of additional third-party functionality, such as Google Maps and YouTube, in order to enhance your experience. These features are supplied by other websites that set their own cookies. For further information, or to opt out of these cookies, please see  Google's safeguarding page.

Option to decline use of cookies

If you wish to prevent your browser from accepting some or all cookies, or have the browser ask consent before a cookie is placed on your computer, you should select the appropriate settings in your browser’s privacy menu. For mobile devices without a browser privacy menu, you will need to refer to your device’s user manual.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please email us at  housing@soha.co.uk.

Links

Our website may include links to websites run by other organisations. Soha Housing is not responsible for the privacy practices of these other websites so you should read their privacy policies carefully.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to this page on the website.

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to  housing@soha.co.uk

Contact Us

Pen

Soha Housing
Royal Scot House
99 Station Road
Didcot
Oxfordshire
OX11 7NN

Phone

01235 515 900
0800 014 15 45

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