We take asbestos safety seriously.
We have clear plans in place to help us identify, remove or manage any asbestos found in your home.
What is asbestos?
Asbestos is a naturally occurring mineral. It was used in a wide range of building materials in homes until the early 1990s.
Where is asbestos found?
Asbestos is sometimes found in:
- internal partition walls, ceilings and floors
- airing cupboard panels
- warm air heating and insulation panels
- external wall cladding
- gutters and downpipes
- roof tiles
- decorative wall and ceiling coatings
Is asbestos dangerous?
Asbestos is only harmful when it is damaged and its fibres and dust are released into the air and breathed in.
In the vast majority of cases, asbestos building products are perfectly safe if they’re not disturbed.
What should I do?
You should avoid asbestos that’s damaged or broken and you shouldn’t drill, saw or sand it while doing DIY.
Remember – you must get permission from us before you do any DIY.
Dealing with asbestos
We have a register of asbestos-containing materials which are still in our properties – where it is located, what condition it’s in, and what we’ve done to manage it. We also regularly monitor any asbestos, to make sure it remains in good condition and is safe.
If any remedial action is needed, we will employ specialist contractors.
Please do not investigate or remove any suspected asbestos materials yourself.
If you’re worried about asbestos in your home or have any other queries, please contact our customer service team.
There's more asbestos safety guidance in our leaflet.