Regardless of when your personal element is paid to you, the DWP will not release the housing element (rent) to Soha until the 26th of each month, and there must be at least 2 weeks between the personal payment and housing payment being released. Also, when the housing element has been released there is a further delay before the payment reaches your rent account.
Mrs Smith receives her personal element on 5th February 2018
DWP release Mrs Smith’s housing element to Soha on 26th February 2018
Soha receive confirmation of Mrs Smith’s payment by 5th March 2018 and credit the payment to her rent account.