It’s really important you pay your rent before any other bills
It’s the most important bill and covers the cost of maintaining and managing your home.
Because we’re a not-for-profit business, all our rental income is re-invested in your homes, your communities and our services to you.
Your rent is the main charge for your home, but there are usually additional costs to be paid including service charges.
We send you one rent statement a year in April. The statement shows your closing balance as at 31 March. It also shows the current rent and service charges for your property and a short summary of the balance of your rent account throughout the year. If you need a rent statement at any other time of year please request one through our app, email us or call us on 0800 014 15 45 (Freephone).
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