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Home > Resident services > I rent my home > Repairs and maintenance > Repairs > Alterations and improvements

Alterations and improvements

Doing a bit of DIY?

To make your house your home, you may want to do some DIY or make some improvements.

But you must seek our permission first – before you start any work. If you don’t, we may ask you to take down or remove any alterations you’ve made and return the property to its original condition.

Remember that we carry out a programme of regular planned improvements (which we call planned works). So we may be planning to replace your bathroom, kitchen, or heating over the next few years. Find out more about our planned works programme.

Part of the costs of certain improvements you make may qualify for compensation when you end your tenancy. But we will charge you an admin fee for dealing with your request.

What we expect from you

  • You must apply in writing before starting any work.
  • You must comply with building regulations and obtain planning permission if necessary.
  • You must include suitable scaled drawings and specifications with your application, if appropriate.
  • The Party Wall Act (and all other relevant legislation, including health and safety legislation) must be complied with.
  • You must make sure the work will not cause annoyance or nuisance to others.
  • The work must be undertaken by competent tradespeople. Electrical work must be undertaken by an NICEIC approved electrician, Gas work must be undertaken by a Gas Safe Registered Engineer, Solid Fuel work must be undertaken by a HETAS registered Engineer.
  • You must check there is no asbestos present before carrying out work to your home. Please phone Soha on 01235 515900 for further details about this.

What do I do next?

Contact Us


Soha Housing
Royal Scot House
99 Station Road
OX11 7NN


01235 515 900
0800 014 15 45

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